Nteteeɛ a Ɛfata Mobile Money Agents
Nteteeɛ nhyehyɛeɛ a wɔayɛ ama wɔn a wɔpɛ sɛ wɔbɛyɛ MoMo agents ne wɔn a wɔyɛ dada wɔ Ghana nyinaa, de boa ma wɔnya nimdeɛ, si fraud kwan, na wɔma wɔn adwuma nkɔ so yie.
Nteteeɛ nhyehyɛeɛ a wɔayɛ ama wɔn a wɔpɛ sɛ wɔbɛyɛ MoMo agents ne wɔn a wɔyɛ dada wɔ Ghana nyinaa, de boa ma wɔnya nimdeɛ, si fraud kwan, na wɔma wɔn adwuma nkɔ so yie.
Sɛ wobɛyɛ mobile money adwuma a, ɛnyɛ transaction dwumadie nkutoo. Ɛhia sɛ wonya nimdeɛ wɔ mmara ho, sikasɛm mu ahobɔdeɛ, customer service ho nimdeɛ, ne fraud ho hunu.
Sua sɛnea wobɛhwɛ wo dwumadie sika so yie, sɛnea wobɛhwɛ dabiara sika a wobɛhia, na woakora float a ɛfata so de asom adetɔfoɔ a worenhyɛ sika pii mu.
Te fraud akwan a wɔtaa de tow mobile money agents ase, hu nsɛnkyerɛnne ahodoɔ, na fa ahobammɔ akwan a wɔde di dwuma de bɔ wo adwuma ne wo adetɔfoɔ ho ban.
Te Bank of Ghana ahwehwɛdeɛ, KYC nhyehyɛeɛ, transaction ano hye, ne amanneɛbɔ nnwuma a ɛsɛ sɛ agent biara te ase de yɛ adwuma wɔ mmara mu.
Nya nimdeɛ a wobɛde asom nkuraasefoɔ yie, di nsɛm a ɛyɛ den ho dwuma yie, na si gyidie a ɛma adetɔfoɔ ba wo adwuma ase bio.
Sua sɛnea wobɛsiesie akontaabu dabiara, di commission ho dwuma pɛpɛɛpɛ, na kora nkrataa a ɛma wohu wo adwuma mu nkɔsoɔ pefee.
Hu akwan a wobɛfa so ama transaction adodoɔ akɔ so wɔ ɔkwan pa so, ma wo adetɔfoɔ adodoɔ akɔ so, na ma wo adwuma anya mfasoɔ wɔ berɛ tenten mu.
Agents pii sua denam mfomsoɔ so. Nteteeɛ a ɛfata boa ma wo nimdeɛ kɔ anim ntɛm na ɛboa ma wokwati mfomsoɔ a ɛho ka.
Sua firi agents a wɔyɛɛ adwuma yie kane a wɔwɔ mfeɛ pii mu osuahunu a wɔte nsɛm a wohyia dabiara ase yie nkyɛn.
Nhyehyɛeɛ a wɔahyehyɛ a ɛfa mobile money dwumadie nyinaa ho, efi mfitiaseɛ kɔsi adwuma ho akwan a ɛkorɔn.
Nteteeɛ a ɛfa nsɛm a ɛkɔ so wɔ wiase mu ne akwan a wobɛtumi de adi dwuma ntɛm wɔ wo adwuma mu ho.
Yɛnyɛ mobile money dwumadie, yɛmpɛ agents mma network biara, na yɛmfa bosea nso mma. Yɛn adwene si nkyerɛkyerɛ ne agent nimdeɛ so nkutoo.
Sɛ woredwene ho sɛ wobɛyɛ agent anaa worepɛ sɛ woma wo dwumadie a ɛwɔ hɔ dada atu mpɔn a, yɛn nhyehyɛeɛ de nimdeɛ fapem a wohia de ayɛ adwuma yie wɔ Ghana mobile money nhyehyɛeɛ mu ma wo.
Hwɛ Nhyehyɛeɛ NyinaaMmuaeɛ a ɛfa nsɛmmisa a wɔtaa bisa fa yɛn nteteeɛ nhyehyɛeɛ ho.
Yɛn nhyehyɛeɛ yɛ ma akuo mmienu: wɔn a wɔpɛ sɛ wɔbɛyɛ agents a wɔpɛ sɛ wɔte adwuma no ase ansa na wɔafiti ase, ne agents a wɔwɔ hɔ dada a wɔpɛ sɛ wɔma wɔn dwumadie tu mpɔn, te mfomsoɔ so, na wɔma wɔn transaction adodoɔ kɔ so. Wɔnhia osuahunu biara mma mfitiaseɛ adesua.
Dabi, yɛmpɛ agents mma mobile money network biara. Yɛyɛ nteteeɛ adwumayɛfoɔ a yɛgyina yɛn ho a yɛn adwene si nkyerɛkyerɛ so nkutoo. Sɛ wɔwie nteteeɛ a, agents de wɔn ho hyɛ network a wɔapaw no mu tee sɛnea network no nhyehyɛeɛ teɛ.
Yɛn adesua a ɛkɔ akyiri no ka float management, dabiara nkontaabu nhyehyɛeɛ, fraud prevention akwan, KYC compliance ahwehwɛdeɛ, Bank of Ghana mmara, customer service ma nkuraasefoɔ, ne akwan a wɔfa so ma transaction adodoɔ kɔ so yie. Nhyehyɛeɛ biara ka nyansahu ne dwumadie bɔ mu.
Yɛn akyerɛkyerɛfoɔ nyinaa yɛ mobile money agents a wɔyɛɛ adwuma yie kane a wɔwɔ mfeɛ pii mu osuahunu. Wɔahwɛ adwuma akɛseɛ a transaction pii wɔ mu, wɔadi mmara ahwehwɛdeɛ ho dwuma, na wɔadi nsɛm a agents hyia dabiara ho dwuma. Saa wiase mu osuahunu yi kyerɛ yɛn nteteeɛ mu nsɛm nyinaa.
Dabi, yɛmfa bosea, sikasɛm mmoa, anaa sikasɛm nneɛma biara mma. Yɛyɛ nteteeɛ adwumakuo a yɛn adwene si nkyerɛkyerɛ so nkutoo. Yɛn nhyehyɛeɛ kyerɛkyerɛ agents sɛnea wɔbɛhwɛ wɔn ankasa sika so yie, nanso yɛmfa sika mma.
Yɛyɛ nteteeɛ nhyehyɛeɛ wɔ Ghana nyinaa, na yɛyɛ nhyiam wɔ mmeaeɛ a wɔtumi kɔ wɔ nkuropɔn akɛseɛ ne mpɔtam ahodoɔ mu. Yɛsan nso ma nteteeɛ a wɔahyehyɛ ma nnwuma a wɔwɔ agent beaeɛ pii. Frɛ yɛn na yɛnkasa fa akwan a ɛbɛyɛ adwuma ama wo tebea ho.
Hwɛ yɛn nteteeɛ nhyehyɛeɛ anaa frɛ yɛn na yɛnkasa fa sɛnea yɛbɛtumi aboa wo sɛ wobɛyɛ mobile money agent pa ho.