Privacy Policy

Last Updated: 13 February 2026

Introduction

Credal Vento ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Fill out contact forms on our website
  • Register for training programmes
  • Communicate with us via email or phone
  • Subscribe to newsletters or updates

This information may include your name, email address, phone number, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • Device type and operating system

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process training programme registrations
  • Send information about our programmes and services
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our website or conducting our business
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer, such as a merger or acquisition

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under applicable data protection laws in Ghana, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@credalvento.com.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Credal Vento
5 Orgle St, Accra, Ghana
Phone: +233 30 292 3366
Email: info@credalvento.com